Who We Are
Our website address is: https://formulationbooks.com/
What Personal Data We Collect and Why We Collect It
At Formulation Books, we respect your privacy and are committed to protecting the personal information you provide when using our website, FormulationBooks.com.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you use our website.
Personal Information
When you create an account, place an order, contact us, or otherwise interact with our website, we may collect information such as:
Full name
Email address
Billing and/or shipping information, where applicable
Phone number
Account login information
Order and purchase details
Information you provide through contact or inquiry forms
Payment Information
Payments may be processed through third-party payment providers. We generally do not directly store your complete payment card or banking information on our servers.
Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.
Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information we collect to:
Process and manage your orders
Provide access to purchased digital products
Create and manage customer accounts
Respond to your questions and support requests
Send order confirmations and important service-related communications
Process payments through authorized payment providers
Improve our website, products, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Analyze website usage and performance
Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to your interaction with our website unless permitted or required by applicable law.
3. Cookies
Formulation Books may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
Keep items in your shopping cart
Remember login sessions
Maintain account functionality
Remember website preferences
Understand website traffic and usage
Improve website performance
Support security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping cart, account, or checkout features.
4. Online Accounts
If you create an account on FormulationBooks.com, we may collect and store information necessary to maintain your account and provide access to your orders and purchased products.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
5. Orders and Purchases
When you purchase a product from our website, we may collect information necessary to complete and manage the transaction, including your contact details, order information, billing information, and other information required to provide the purchased product or service.
We may retain transaction records for accounting, legal, security, and customer-support purposes.
6. Third-Party Services
We may use trusted third-party services to help operate our website, process payments, provide website functionality, analyze website traffic, or deliver other services.
These third parties may have access to certain information only when necessary to perform services on our behalf.
Third-party providers are responsible for handling information according to their own privacy policies and applicable laws.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining accounts, providing customer support, resolving disputes, maintaining business records, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to:
Process payments
Complete and deliver orders
Operate and maintain our website
Provide technical services
Provide customer support
Prevent fraud or security threats
Comply with legal requirements
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, website, or business.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is used
To exercise an applicable privacy right, please contact us using the information provided below.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children who are unable to provide valid consent under applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices.
Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Formulation Books
Email: support@formulationbooks.com
Phone: +44 7301 390234
Website: FormulationBooks.com
Location: Worldwide / Online
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.